A lady aged 87 was forced to sit in urine-saturated clothes for 13 hours on a British Airways flight between LA and London after cabin crew refused to let her visit the bathroom during a delayed take-off, it’s claimed.
Kocharik Tsamouzian apparently asked to use the toilet shortly after boarding the plane, which was delayed for 90 minutes.
However, a British Airways hostess is said to have stopped her from going and allegedly physically blocked her from walking in the middle of the plane’s aisle.
Mrs Tsamouzian then wet herself and spent the flight, last December, in tears because she had no change of clothes.
Her daughter, Aida Behroozi, told MailOnline: “I went to pick my mother up from Heathrow Airport and she arrived in tears. I was shaking with anger. She asked the air hostess over and over again if she could go to the loo but they kept telling her no because of health and safety reasons. My mother was saying, ‘I’m an old lady you have to let me go’, but the air hostess stood in front of her seat blocking her from getting up.”
A British Airways spokesman told MailOnline: “Our highly trained cabin crew always work to make our customers as comfortable as possible, but Civil Aviation Authority safety rules stipulate everyone must remain seated with their seatbelts on after the aircraft has started moving. The safety and security of our customers is always our top priority.”